NEMT has immensely helped a number of patients with disabilities, illnesses, or old age. It stands for Non-Emergency Medical Transportation. It is akin to a public transportation ride, like a taxi. It provides transportation services to patients who have physical or mobility limitations.

There are nearly four million people in the United States who have missed medical appointments due to lack of transportation. To remedy this dilemma, Boundless Care, Inc., a reputable provider of Non-Medical Home Care in San Jose, California, also offers Non-Emergency Transportation services.

We enumerate the things you need to consider when getting NEMT for your elderly loved ones. Check them out below.

1. THE TYPE OF VEHICLE

   Knowing what vehicle your senior loved ones will be traveling in—including the vehicle make and model—is important. This is to ensure that they stay comfortable during their ride. For instance, opt for a vehicle that has adequate legroom. This is especially true when your loved ones will be traveling long hours. Also, do not forget to ask how often the vehicle is maintained and inspected.

2. THE SPECIAL NEEDS IT ACCOMMODATES

   One of the many reasons for booking NEMT is to assist patients with mobility issues. So before you get one for your seniors, make sure that the transport accommodates special needs, such as a wheelchair or a stretcher. Most NEMT providers furnish transportation equipment. Still, you have to ask questions just to be sure.

3. THE QUALIFICATIONS OF THE DRIVER

   What sort of training do NEMT drivers undergo? This is probably the most important question you need to ask NEMT providers. Remember that the driver is responsible for keeping your elderly loved ones safe and secure throughout the ride. Aside from proper training, NEMT drivers must also possess the following traits:

   1. Punctual
   2. Superb driving record
   3. Polite
   4. Well-groomed
   5. Reliable
   6. Efficient
4. THE REVIEWS OF CLIENTS

   Before you book a certain NEMT provider, you have to check for reviews and testimonies made by their previous clients. Choose one that has high ratings. It is also better if the testimonies come from people you personally know. This gives you a peace of mind about your elderly loved ones’ safety.

5. THE TYPE OF ON-BOARD CARE PROVIDED

   Aside from the driver, will there be someone who can assist your senior loved ones? This is one of the important things to consider, especially when your seniors need extra support.

Why should you choose our Non-Emergency Transportation services? Our drivers have superb driving records, we have in-house healthcare professionals who will be with your seniors throughout the trip, and we use advanced transportation equipment. Plus, our services are available 24/7! With Boundless Care, Inc., your elderly loved ones will never miss their medical appointments again.

Just a quick tip: to keep your seniors comfortable and entertained throughout the trip, give them something they can revel in. For instance, load your MP3 player with an audio version of their favorite book or play tunes from their younger years.